Home Core Competencies


With a perfected After-Sales-Service and an effective RMA-Management we make sure that your customers are satisfied with your product and saving costs at the same time.

Our services:

  • Return for Credit
  • Return for SWAP
  • Return for Repair
  • Screening
  • No Fault Found-Test
  • Web-Frontend for RMA-Management
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We generate added-value with our Central Repair-Concepts and repair also large repair-amouts effective and economicly.

Our services:

  • Screening
  • No Fault Found-Test
  • Device Repair
  • Refurbishing Swap-Devices
  • Module Swap
  • Repair on Chip level
  • Upgrade Service
  • Update Serivce
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Special products, like Flat-TVs or other Consumer-Electronics-products need an Onsite Service directly at the customers home. With our individual Onsite Service your customer will be assured that he or she has bought the right product.

Our services:

  • Onsite-Screening
  • Onsite-No Fault Found-Test
  • Onsite-Repair
  • Installation and Assembling-Service
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With our effective Service Logistics we have always the focus on the satisfaction of your customer. We are working fast and professional, so that your customer nearly don't have to abandon on his or her product.

Our Services:

  • Pick-up-Services
  • Pick-up-SWAP-Services
  • Pick-up-Doppel-SWAP-Services
  • SWAP-Pool-Management
  • SWAP-Pool-Repair
  • Dispatch of Components
  • Dispatch of Spare parts
  • Kitting
  • Assembling
  • Spare parts Management
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